Other Training Resources

• What is it & how does it help people?

• Virtual Provider CME Program ↗

• ACEs Educational Events ↗
• ACEs Certification & Payment ↗
• Training to Screen for ACEs ↗

• Deficit Reduction Act Compliance
• Deficit Reduction Act Compliance TEST
• Deficit Reduction Act Compliance ANSWERS
• Reporting Suspected Fraud Waste and Abuse - Policy 705-C
• Preventing Fraud Waste and Abuse - Policy 706-C
• Examples of Fraud

• Provider Training
• Staying Healthy Assessment Forms ↗
• Blood Lead Screening of Young Children Requirements for Providers

SPD TRAINING (Seniors and Persons with Disabilities) information for Health Care Providers

• Access to Medical Care for Individuals with Mobility Disabilities
• Tax Incentives Packet on the Americans with Disabilities Act
• Improving Accessibility with Limited Resources
• Primary and Speciality Care Practitioners - Medical Staff
• Importance of Accessible Examination Tables, Chairs and Weight Scales
• Presentation: Transition to Medi-cal Managed Care

Cultural Competency Training for Healthcare Providers

"Connecting with your Patients" is an excellent Power Point training you can review at your leisure developed by ICE – Industry Collaboration Effort.

This training will assist providers and their staff to:

• Understand culture and cultural competence
• Strive towards clear communication
• Better understanding lesbian, gay, bisexual and transgender (LGBT) communities
• Address health care for refugees and immigrants
• Reflect on strategies to support seniors and people with disabilities

Click here to access the training »

Limited English Proficient Patients

• Tips for Communicating with LEP Patients
• Interpreter Services
• Communicating with Patients from Different Cultures

Provider Tool Kit - Better Communication Better Care

This provider resource was developed by ICE - Industry Collaboration Effort as a helpful tool to care for Diverse Populations.

By downloading this toolkit you will find a variety of useful resources such as:

• Communicating with diverse patients and addressing health literacy issues
• Tips for working with interpreters and language issues/common sentences in multiple languages
• Pain management and sensitive services across cultures
• Laws and standards regarding languages issues and cultural competency web resources
• Download: Provider Tool Kit Better Comminication

As of November 1, 2014, The Department of Health Care services has established requirements for Medi-Cal managed care plans to provide tobacco cessation services, as well as prevention services for children and adolescents. Providers are expected to document smoking status annually and to provide or refer for counseling, as well as referring to 800-NO-BUTTS.

More specific information regarding the guidelines and trainings can be found below.

Provider Trainings and Resources

• DHCS Tobacco Cessation Policy Letter
• 2020 Smoking Cessation: A Report of the Surgeon General Executive Summary
• American Lung Association: Tobacco cessation Report 2021
• Agency for Healthcare Research and Quality: 5 Major Steps to Intervention
• California State Tobacco Cessation Coverage: 2020 Report
• California Quits Provider Tool
• Clinical Practice Guideline, Treating Tobacco Use and Dependence: 2008 Update (SDL # 11-007)
  • Tobacco Use and Dependence Guideline Summary
• California Smoker's Helpline Provider Training
• UCSF Leadership Smoking Cessation Leadership Center
• American Lung Association Report regarding tobacco cessation
• California Smoker's Helpline: No Butts County Listing Cessation Programs

• HIPAA Training