Quality Improvement

Mission Statement

To ensure that quality emergency medical services are available for all people in Contra Costa County and that the medical care is consistent with best practices and evidence based medicine.

Membership

Participation includes EMS Medical Director, QI Coordinator and EMS staff assigned to clinical programs and representatives of BLS provider and first responder programs, Fire Districts with ALS and BLS programs; Medical Dispatch centers; Private ALS provider and Base Hospital and Trauma Center, Receiving Hospitals and Air Ambulance Providers.

Currently Hospital, Private ALS and Dispatch QI participation is facilitated by appropriate EMS Staff who act as QI liaison.

QI Plans

Event Reporting

System Oversight

QI Annual Reports

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  EMS Quality Improvement Plans

  • EMS Quality Improvement (EQIP) Plan and Toolkit (PDF)

  
  

  Our goal is to annually evaluate and if applicable, revise/update the Contra Costa County EMS Quality Improvement Program (EQIP) written Plan. We utilize data and trending to drive updates and focus concerning annual EQIP mandates. In addition, we have made the commitment to make the system-wide EQIP written Plan available to all provider agencies by September of each year.

  In order to achieve this commitment, we have developed the associated timeline and set a series of key dates and deadlines (below).

  Key Dates & Details	Deadline
  Solicit Stakeholder Feedback	Jan 1 – April 30
  Trending / Data Collection & Review	May 1
  Develop DRAFT EQIP	May
  DRAFT EQIP Pre-Release	June – July
  Solicit PAC Expert Analysis	June – July
  Solicit QLC and/or MAC Feedback	June – July
  Internal EMS Agency Review/Finalization	August 1
  Finalize EQIP and Develop Training Materials	August 15
  Release to Provider Agencies	September 1
  Ensure Provider Agencies Submit 2019 EQIP	January 1

  CQI Toolkit Resources

  • Form: Acknowledgement of Quality Improvement Committee Confidentiality (PDF)
  • EMS Provider Template: EMS Quality Improvement Program Policy Template (PDF)
  • EMS QI Indicator Focus Areas (PDF)
  • CQI and QA: What's the Difference (PDF)
  • The Plan Do Check Act Cycle (PDCA) (PDF)
  • Rapid Cycle Improvement within the EMS System (PDF)
  • QI/QA Models (PDF)
  • CQI Process Improvement & Problem-Solving Sequence (PDF)
  • Planning a Change (PDF)
  • Five (5) Steps of Risk Management (PDF)
  • Risk Evaluation (PDF)
  • Lean Six Sigma: A Primer (PDF)
  • Resource Toolkit Bibliography (PDF)

  
  
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  EMS Event Reporting Resources

  • EMS Event Reporting Decision Tree (PDF)

  
  
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  Contra Costa EMS System Oversight: Data, QI, Performance and Value

  • HIPAA Local EMS Responsibility for Public Health Oversight (PDF)
  • HIE Presentation (PDF)
  • EMS Project Full Report (PDF)
  • HIE Grant Report (PDF)
  • EMSA Grant Stories (PDF)

  
  
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  QI Annual Reports

  • 2016:
    • 2016 Core System Measures Annual Report (PDF)
  • 2015:
    • 2015 Core Quality Measures Semi-Annual Summary (PDF)
    • 2015 Core System Measures Annual Report (PDF)
  • 2014:
    • 2014 Core Indicator Annual Summary (PDF)
    • Core Indicators - Q1/Q2 (PDF)
  • 2013:
    • 2013 Core Indicator Annual Summary (PDF)
    • Core Indicators - Q1 (PDF)
    • Core Indicators - Q2 (PDF)
  • 2012:
    • 2012 Core Indicator Annual Summary (PDF)
    • Core Indicators - Q1 (PDF)
    • Core Indicators - Q2 (PDF)
    • Core Indicators - Q3 (PDF)
  • 2010:
    • Mid-Year QI Report - 2010 (PDF)
  • 2009:
    • Annual QI Report - 2009 (PDF)
    • Quality Improvement Biannual Report - January 2009 - June 2009 (PDF)
  • 2008:
    • Annual QI Report - 2008 (PDF)
  • 2007:
    • Annual QI Report - 2007 (PowerPoint)
    • Quality Improvement Report Executive Sumary - January-December 2007 (PDF)
    • EMS Quality Improvement Program (EQIP) Annual Report - January-December 2007 (PDF)